KVC Consulting Limited is the controller responsible for the personal information described in this notice. We use only the information reasonably necessary to respond to enquiries, discuss potential work, deliver consulting services and meet our legal obligations.
Who we are
KVC Consulting Limited is registered in England and Wales under company number 14410718.
Registered office: Unit 5, Evolution House, Lakeside Business Village, Ewloe, Deeside CH5 3XP.
Privacy enquiries: enquiries@kvcconsulting.uk
Information we collect
We may collect information that you provide when you contact us, communicate with us or engage our services, including:
- your name, role, organisation and contact details;
- the contents of your enquiry and subsequent correspondence;
- information needed to scope, agree and deliver an engagement;
- commercial, invoicing and contractual information; and
- limited technical information generated when the website is delivered, such as security and access logs.
Please avoid sending sensitive personal information unless it is necessary and we have agreed an appropriate way to receive it.
How and why we use it
Responding to enquiries and taking requested steps
We use contact and enquiry information to respond, arrange discussions, understand requirements and prepare proposals. Our lawful bases are taking steps at your request before entering into a contract and, where appropriate, our legitimate interest in operating and developing the consultancy.
Delivering and managing services
We use relevant information to establish and perform contracts, manage client and supplier relationships, administer projects, communicate with stakeholders and maintain appropriate business records.
Legal, security and business administration
We may use information to meet legal, regulatory, tax and accounting obligations; establish or defend legal claims; protect our systems; and prevent misuse. The lawful bases are legal obligation and our legitimate interests in protecting and administering the business.
We do not sell personal information and we do not use website enquiries for unrelated marketing without an appropriate lawful basis.
Who receives information
We disclose personal information only where reasonably necessary. Recipients may include trusted providers supporting email, document storage, website hosting, information technology, accounting and professional advice, as well as public authorities where disclosure is required by law.
Providers are expected to protect information and use it only for the services they provide. Some providers may process information outside the UK. Where this occurs, we rely on appropriate legal safeguards for the transfer.
How long we keep information
General enquiries that do not lead to an engagement are normally retained for no longer than 24 months after the last meaningful contact. Information connected with an engagement may be retained for longer where necessary for delivery, professional record-keeping, accounting, taxation, contractual obligations or legal claims.
We periodically review retained information and securely delete or anonymise it when it is no longer required.
Cookies and website technology
KVC does not currently use advertising or analytics cookies on this website. The hosting platform may use technologies that are strictly necessary to deliver and secure the service. If we introduce non-essential cookies or analytics later, we will update this notice and provide any consent choices required by law.
Your rights
Depending on the circumstances, you may have rights to request access to your personal information, correct it, ask for deletion or restriction, object to particular uses, or receive information in a portable form. Where processing relies on consent, you may withdraw that consent.
To exercise a right or raise a concern, email enquiries@kvcconsulting.uk. We may need to verify your identity before acting on a request.
Complaints and updates
Please contact us first if you have a concern so that we can investigate it. You also have the right to complain to the UK Information Commissioner’s Office through ico.org.uk.
We may update this notice when our services, suppliers or legal obligations change. The latest version will be published on this page.